The activities include:
Platform administration, hosting-related activities, data processing (maintenance of participants’ scores, as well as accounts and cards), updating the programme and providing access to CRM (vendor support).
Communication with, and providing assistance to, salesmen in order to ensure the proper functioning of the programme.
Principally working with web-pages and social networks (for example, updating the web-site with information about campaigns and events and creating banners). Organising and monitoring bulk SMS and email deliveries. Supporting the implementation of advertising and marketing campaigns (web-sites, mass mailing, configuring rules in the loyalty programme system according to the designed campaign and verifying the correctness of calculations, posting news on web-sites, etc.— all such activities are performed upon request). Providing support for special programmes (FTP server management, portal access management, etc.).
Our technical specialists ensure timely delivery of reports in order to be able to make quick adjustments if necessary.